Not resolved

Justice is my daughters' favorite store to shop and i spend alot of money in this store. I was very upset to find out that my girls didnt receive their birthday rewards and other discounts i told i was going to receive.

My phone number changed in the middle of the year and the store clerk made it seem as if she had made the change to my account herself .After contacting customer service they informed me that i had to change my number through them and that my kid's bday rewards and other offers i had gotten were gone all except five dollars for signing up though email. I feel cheated after all the money i spent i have to wait another year for my kids rewards.Wow way to go club justice!

Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
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