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Absolutely horrible customer service experience at justice in Stow! The staff were rude, talked about me among each other while I can hear them. Avoided any type of eye contact. As a manager in a large hospital system I would never allow my employees to disrespect...
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Anonymous
Deana Smith

It's poor training and leadership from Chris Kaighn in the corporate office. Her poor leadership shows up in the management below.I would sell your stock until they fire her. ...

#1035289
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I swore never to shop at Justice after my i bought my daughters rolling backpack there and they refused to give me an exchange after her backpack wheels literally broke off after her first day of use. APPARENTLY, my daughters backpack was out of stock, and it was an...
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1.4
#1034846
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My granddaughter who is age 10 loves going into this store, her mother could not afford it, BUT Christmas 2016 she surprised my granddaughter with Justice sleepwear and clothing and we are very sad to say that the product they sell is horrible! The majority, when worn,...
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Anonymous
Anonymous

Nowadays BEFORE I buy anything made of fleece or another fabric that can pill or bead, I rub the fabric together briskly to see how well it is made. Many companies have gone t...

2.9
I didn't like
  • Clothing quality
#1028837
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Justice For Girls - Panties
1/1

Justice For Girls - Panties

Justice For Girls
#1087640
1.0
Details
I find these very offensive. For obvious reasons
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Justice For Girls - The clothes that i bought

Justice For Girls
#1076351
2.7
Details
They tore up the first day my kids wore them the lady at the Justice on Charlotte told me long as I have my receipt I can return them 9314019941
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Discounts and Special Offers
Price Affordability
Value for money

Justice For Girls - Online corporate customer Care Very Rude!

Justice For Girls
#1068722
2.4
Details
She told me I was a blocked customer, How do you block a customer who spends lots of money with you all!! Took my funds cancelled order 2 times! Very rude corporate customer service!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Justice For Girls - Sewing needle inside a toy teddy bears

Justice For Girls
#1048086
Sewing needle inside panda teddy bears
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Justice leadership is the worst I have seen. The main reason for the lack of leadership is Kris Kaighn. She is a toxic person that hides everything from the CEO to make the tactical level look different then what really is going on. Sell your stock, she is the reason...
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Anonymous
Johnny Tyler

We agree totally. Chris Kaigh. Should be fired in ordered to have a better staff in the stores. Her poor management and lack of leadership shows in the stores. Makes you wonde...

Anonymous
XYZ

Chris Kaighn is the reason we sold our stock in the company. Couldn't agree more with these comments

1.0
#1016950
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We ordered a gift card for our granddaughter in the amount of $75 Canadian. We received a gift card in the amount of $75 American and the subsequent exchange charges. Their error, our cost. Next we receive a bill for $48.50 for mailing the gift card. We talked to the...
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1.0
I didn't like
  • Very rude employees
  • Customer service
  • Online ordering
#1015029
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Justice For Girls Clothing Review
My oder has been rejected and my money has been trapped by your company and now they say they want to talk to bank people which is practically not possible my bank ha asked you all to email your problem in releasing my payment i am ataching card of chief manager f the...
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Anonymous
Figures

This company is terrible. They cannot manage anything. Sell your stock in this company. They need to fire Kris Kaighn for this company to get better

#1010241
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Image Subject POOR customer service and broken promises! Sad Christmas Response By Email (Kelley H.) (12/17/2016 01:34 PM) Dear Linda Peevyhouse: Thank you for contacting Justice regarding your order number OJTW010625484. We are happy to assist you. In researching your...
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#1009871
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My name is Jiteye and my email address is najite2@hotmail.com. I ordered two snow suits and one winter boots. I got one of the snow suit, about 5 or 7days after I ordered and than I started to wait for the other snow suit and boots. I had to make several calls to get...
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I liked
  • At this point
I didn't like
  • Customer service rep
#1002027
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Justice For Girls - Backpack Review
Justice For Girls - Backpack Review
Justice For Girls - Backpack Review
Worst I will never buy another piece of clothes or anything from them!!!i bought a backpack and lunch bag for my daughter and this year with in a month there's wholes in her back pack,and her lunch bag won't even close!!!and there stuff isn't cheap not happy!! I called...
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#1001183
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I didn't realize that if you use Paypal to order online, you canNOT return in the store for a full refund. You only get store credit. There is nothing on the website that WARNS you about that. You only find that information if you are looking up the return policy,...
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Anonymous
Renae

Did you receive your refund.. I also used PayPal.. Still waiting for refund.. Had to mail everything back due to wrong size.. I will never use PayPal.. They shouldn't offer it...

Anonymous
Llppd

It doed tell you in the return policy that if it was paid with paypal that an in-store credit will be issued when returning in store.

#995982
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