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I have 3 daughters so we have been regulars at Justice. However, their customer service both instore and over the phone, is non existent. If you care about how you are treated as a consumer, you may want to shop elsewhere (Old Navy, Aerie, American Eagle, Target,...
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h.kitchener
h.kitchener

Just dispute the charge for non-receipt of product. That's what the dispute process is for. Given the name of this store perhaps you should have been more leery of it to begin...

2.0
#1331154
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hi when does the sale for the fashion tops and tank tops start the code is sunnytops.. because i tried to purchase and use the promo code and it is not applying it.. it says the limit is 5 with a purchase so i have 5 in my cart with a purchase of one pair of jeans...
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Anonymous
Anonymous

I think they messed up on this on big time. I had a bunch of stuff in my cart that was all part of the sale and now when I go back and log in none of the items show they are o...

YoungMaltese
YoungMaltese

Same here!!! However it’s not our fault it wasn’t done correctly. Honestly after waiting for 2 hour they are going to give me the shirts. I’m going to continue to call back

#1315186
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Purchased school clothes for my daughter 8/09/2018 on a fixed budget. On 8/14/2018 was sent an email with $40 off of a purchase of $100. Naturally I called inquiring only to be told that it does not apply to previously purchased items. So the same 8 items I bought 5...
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QuizzicalWeasel
QuizzicalWeasel

Couldn’t agree more!!

2.8
#1329614
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Justice For Girls - Was not given the 40% off.

Justice For Girls - Was not given the 40% off.
There was a 40% off sign on top of the tank top racks but we were not given that because they said the tank tops that we bought were cancels and not tank tops even though they were all mixed in together and there is no mention of any price difference. I try talking to them about it but they would not accommodate us at all or hear we had to say.
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1332012
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Justice For Girls - Awful online experience
My name is Tiffany and I was trying to place an order online and having trouble I called into the customer service line and held for two hours and one minute for the phone to ring to tell me that you are or too busy and you could not take my phone call I have attached...
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Anonymous
Anonymous

10 year olds should not be using the internet.

3.0
#1315366
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I have never seen a manager at a store be so rude to their customers and employees. I found out this lady’s name is Liz. I walked in after seeing a sign on the store wall saying “ jeans $10” I walked in and smiled at Liz and I asked “which jeans are $10” she replied...
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2.5
#1345857
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Justice For Girls - Damaged merchandise

Justice For Girls - Damaged merchandise
Offered Free shipping on my next order and 15 percent off. Which is disappointing. Which I would normally get more percentages off with promotions and emails.
#1348494
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I have spent over $500 in the last 3 months with the justice I called the corporate customer care supervisors, due to having trouble processing an order on a $10 popsocket order on the website, that I was paying for with my $10 reward / any difference I would pay and...
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#1343311
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I have spent close to $2000 in this store over the past 2 months. I went in with my granddaughter to make another purchase. We went up to the register area because she wanted to look at the goodies uo there. We are standing there looking when the employee very rudely...
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h.kitchener
h.kitchener

The very name of the organization should tell you something. Best to shop elsewhere.

#1339324
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Contact Justice For Girls

Mailing Address:
Justice Customer Relations
8323 Walton Parkway
New Albany, Ohio 43054
United States
Phone:
(866) 246-5822
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I ordered a backpack for my daughter, which was lost in the mail. We tracked the package, and it somehow ended up lost in post office purgatory. It took several attempts to get through to customer service, but once I reached someone she was very kind and helpful....
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3.0
I liked
  • Customer service
I didn't like
  • Shipment was lost
#1341546
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