Justice For Girls - Justice Kids store (Century City Mall)
I walked inside this store with a friend (we are african american) because my daughter wanted a pillow pet for christmas which i saw in their window. Once i entered the store i walked to the mid section just looking around and saw 3 (caucasion) store clerks in the back chit chatting.
I wasnt aksed if i needed help with anything or greeted once i entered the store. I was inside for about 5 minutes just browsing looking for my daughters size in other items and a caucasion lady and maybe her boyfriend or husband walked in and one of the young ladies from the back took the time to walk all the way to the front of the store to greet, welcome and ask them if they needed any help. I couldnt even believe what i saw. I felt so discriminated aganist and it was so rude.
I just turned around and walked right out.
I was really going to spend some money in such an adorable little girls store but after this i will never go back ever!
*5 STAR CUSTOMER SERVICE IN ANY RETAIL ENVIORMENT IS KEY*
Monetary Loss: $50.
Location: Clarksburg, West Virginia
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Comments
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they probably figured you were just in there to shop lift..
I work at a justice store and we usually don't greet every person that walks in, what looks like chit chat is usually a manager telling us what we need to do for the day or just information in general, i'm sure it was nothing against you being african american
I realy dont believe it, Justice just sucks, every weeek i get emails from your company...i dont even have kids, and if i had kids..you where the last company i would spent a penny.