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Absolutely horrible customer service experience at justice in Stow! The staff were rude, talked about me among each other while I can hear them.

Avoided any type of eye contact.

As a manager in a large hospital system I would never allow my employees to disrespect their customers the way I was disrespected. I normally spend a large amount of money on justice clothing but will reconsider in the future.

Reason of review: Poor customer service.

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Guest

It's poor training and leadership from Chris Kaighn in the corporate office. Her poor leadership shows up in the management below.

I would sell your stock until they fire her. It's crazy how she even has this position and the CEO doesn't even see how toxic she really is.

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