My 17 year old daughter took my 11 year old daughter to shop at Justice in Rockford, IL on Sunday, April 8, 2018 at noon. My 17 year old stated that the customer service was horrible from the time that they walked in.
She said that it was like they were invisible as all customers after them were greeted and asked if they needed any help. Once they checked out, she thanked the cashier but did not get any response. After I spoke to them regarding their purpose, I had her return an item that I felt was not needed. A manager by the name of Sharon did the return and my daughter stated that she had an attitude and didn’t respond after she thanked her.
I have had past experiences with bad attitude and customer service as well and as a result, yesterday is going to be our last day shopping with Justice Girls Store! Such a shame because my daughter really liked to shop there and I have spent a lot of money with Justice Girls Store!
Review about: Justice For Girls Manager.
Reason of review: Poor customer service.